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General Manager - Restaurant / Cafe

Chicago, IL

Post Date: 05/04/2017 Job ID: 7591 Discipline: Operations - Restaurant Management Industry: Foodservice Contract Management

About the Role:

Complete oversight for one of the company's cafe locations. Manage cafe operations, employee training and development and client / customer relationships.

- Financial expertise in managing Food, Labor and Direct costs including budget development, forecasting and accountability.

- Continually measure customer satisfaction levels through feedback and resolve any issues immediately.

- Manage Chef and staff

- Oversee all menu items and hold Chef accountable for food cost controls including costs of all recipes for both the cafe and catering services.

- Manage all purchases and inventory levels.

- Work in conjunction with the Chef to roll out new culinary programs in conjunction with marketing and culinary strategies quarterly. Manage all menus, signage and marketing.

- Create and maintain nutritional program.

- Maintain high standards with customer service and exceeding client expectations.

Desired Background:

- 5+ years in food service management (restaurant manager or general manager experience)
- Excellent restaurant team leadership skills
- Experience managing restaurant budget including knowledge of P&L impact and basic accounting
- Good working knowledge of accepted standards of sanitation
- Proficiency in professional business communications
- Ability to build relationships
- Ability to grasp, lift and/or carry, or otherwise, move or push goods on a hand cart/truck weighing a maximum of 150 lbs.
- Ability to stand and work continuously in confined spaces

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